Privacy Policy

Introduction

SNB CAPITAL 18 LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our financial technology services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account or use our services
Contact us through our website or customer support
Subscribe to newsletters or marketing communications
Participate in surveys, promotions, or other activities

This information may include your name, email address, mailing address, phone number, company information, and financial information necessary to provide our services.

Automatically Collected Information

When you access our website or services, we may automatically collect certain information, including:

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, click patterns)
Location data (based on IP address)
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our financial technology services
To process transactions and send related information
To respond to your inquiries and provide customer support
To send you technical notices, updates, and security alerts
To communicate about promotions, upcoming events, and news
To monitor and analyze usage and trends to improve user experience
To detect, prevent, and address technical issues and fraudulent activity
To comply with legal obligations and protect our legal rights

SMS & Text Message Communications

IMPORTANT: If you opt-in to receive SMS text messages from SNB CAPITAL 18 LLC, the following terms apply.

Consent & Opt-In

By providing your mobile phone number and expressly consenting to receive text messages from us, you agree that we may send you informational and transactional text messages using an automatic telephone dialing system (ATDS). These messages may include account alerts, transaction confirmations, service updates, and promotional offers.

Message Frequency & Charges

Message frequency may vary depending on your account activity and the services you use. Standard message and data rates may apply as charged by your mobile carrier. Please contact your mobile service provider for details on your plan and any potential charges.

Opt-Out Instructions

You may opt-out of receiving text messages from us at any time by replying STOP to any message you receive. After you send STOP, we will send you a confirmation message and you will no longer receive text messages from us unless you opt-in again.

Help & Support

For help or more information about text messages, reply HELP to any message or contact us at isaac@snbcapital-18.com.

No Condition of Purchase

Your consent to receive text messages is NOT a condition of purchasing any goods or services from SNB CAPITAL 18 LLC. You may still access our services even if you choose not to receive text messages.

Carrier Disclaimer

We are not liable for delayed or undelivered messages. Carriers are not responsible for the content of text messages sent by SNB CAPITAL 18 LLC.

Information Sharing & Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf (payment processing, data analysis, customer support)
Business Transfers: In connection with a merger, sale, acquisition, or other business transaction
Legal Requirements: When required by law or to protect our rights and safety
With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

256-bit encryption for data transmission and storage
Regular security audits and vulnerability assessments
Access controls and authentication requirements
Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Opt-Out: Opt-out of marketing communications at any time
Data Portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us at isaac@snbcapital-18.com.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve our services. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

SNB CAPITAL 18 LLC
580 5TH Ave
New York, NY 10036
Email: isaac@snbcapital-18.com